FAQs
How do I contact Customer Support ?
If you have a question about Tax Center, or would like to give product feedback please call LexisNexis® Customer Support at 1-800-543-6862,for personal assistance.

If you are located outside the United States, please refer to these LexisNexis® Customer Support telephone numbers. 
 
What sources/content is in Tax Center?
Tax Center is very comprehensive with multiple publishers such as LexisNexis®, BNA®, Tax Analysts®, Matthew Bender®, Shepard’s® and more.
 
How does Tax Center compare to BNA or CCH?
Tax Center is a complete solution that is not only comprehensive with the most sources found on any single platform, it is also easy-to-use and can stream line your research process.  

Actually, Tax Center gives you access to BNA content, in addition to other leading tax publishers, such as LexisNexis®, Tax Analysts, Matthew Bender®, ABA Section of Tax, Kleinrock and many more. 
 
Can I try Tax Center out before purchasing?
Yes!  You can request a FREE trial evaluation of Tax Center by signing up for a free trial or calling 1-800-227-4908.
 
How do I purchase Tax Center?
If you are new to LexisNexis® and want to purchase a product or service, please call
1-800-227-4908 or use our email notification form  to contact a representative.

If you are an existing customer and want to enhance your current product or service, please contact your Account Representative.

If you do not know your Representative’s name or phone number, please call LexisNexis Customer Support at  1-800-543-6862. Our Customer Support Representatives can help you locate this contact information.

If you are located outside the United States, please refer to these LexisNexis Customer Support telephone numbers. 
 
I received an error message when I entered my Tax Center ID and password. What should I do?
The following troubleshooting steps clear most ID and password problems:

• Confirm that you entered your current LexisNexis Tax Center ID and password in the correct fields.
  
• Some LexisNexis Tax Center IDs and passwords are case sensitive. Confirm that you typed in your ID and password in lowercase, and verify that the Caps Lock key on your keyboard is not enabled.
  
• Close and relaunch your browser, reconnect to the Internet, and try connecting with the LexisNexis Tax Center site again.

If none of these suggestions are satisfactory, please contact LexisNexis Customer Support at
1-800- 543-6862.
If you are located outside the United States, please refer to these LexisNexis Customer Support telephone numbers.  
 
How can I make changes to my Tax Center service?
Your LexisNexis® Account Representative can help you make changes to your account. If you do not know your Representative's name or phone number, call LexisNexis Customer Support at 1-800-543-6862.Our Customer Support Representatives can help you locate this contact information.

If you are located outside the United States, please refer to these LexisNexis Customer Support telephone numbers. 
 
I’m currently using a Tax Center trial. Am I eligible for any training options?
Yes! Customers on a Tax Center trial can sign up for training by calling 1-800-227-9597, ext. 51667.